FAQ · London property briefs
Quotes & payments
Clear written terms before planned work starts. These FAQs match our public pricing and payment policy.
How do I get a quote?▼
Submit a private brief online or call the operating line. Straightforward work may be priced from photographs and a written description; larger or uncertain scopes may need a site visit first.
Are quotes fixed-price?▼
The written quote states whether the work is fixed price or another agreed price basis. Variations to scope or price must be agreed before additional work continues.
How do I pay?▼
Payment is by bank transfer. Small jobs are paid after completion. Larger works use an agreed deposit after quote acceptance and a final transfer on completion, unless milestones are written into the quote.
What workmanship cover applies?▼
Accepted jobs carry our 12-month workmanship guarantee subject to the written scope and exclusions. Product and manufacturer warranties remain separate where they apply.
Still have questions?
Call us or submit a request — we'll confirm availability and the best next step.
Request a quote
Send the address, the trade and what you need done. The team confirms availability and the next step from the office at 250 Finchley Road.