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Contact Us

Send a brief online, or call for an urgent problem. We will confirm fit, current availability, timing and any price terms before attendance.

Shopfront of Hampstead Renovations, with gold lettering for design, build and maintain, and a window panel for Hampstead On Demand booking and enquiries.
Our walk-in office at Unit 3 Palace Court, 250 Finchley Road, London, NW3 6DN. Hampstead Renovations — design, build and maintain — with Hampstead On Demand for booking and enquiries.

Get in Touch

📞 Phone

+44 20 7101 3168

Call to confirm current availability

💬 WhatsApp

Tap the green WhatsApp button to message us

Response timing depends on current workload

✉️ Email

info@hampsteadondemand.co.uk

For urgent issues, please call

📍 Office

Unit 3 Palace Court, 250 Finchley Road, London, NW3 6DN

Walk-in office. This is also the registered office.

Request a Quote Online

Prefer to start online? Submit a short request and we will confirm whether it fits, what happens next and what is needed before a quote can be prepared.

Get a quote

Before you get in touch

Include the full postcode, a short description of the work, and photographs when they help define the fabric or fault. For gas smells leave the property and call the National Gas Emergency Service on 0800 111 999 first. For other urgent risks, call us so we can confirm whether a make-safe attendance is available.

Contact questions

Should I call or submit a brief online?

Call for urgent safety issues so we can triage availability immediately. For planned maintenance or renovations, an online brief with photographs is usually the clearest way to start — we review fit and respond with the next written step.

Can I walk into the office?

Yes. Unit 3 Palace Court, 250 Finchley Road, London, NW3 6DN is our physical office, and you can walk in. You can also call, use WhatsApp, or send a brief online.

Do you guarantee same-day attendance for every postcode?

No. Availability depends on the trade, address, access and current capacity. We confirm timing and any call-out basis before dispatch for accepted urgent work.

Who delivers the work after I contact you?

Accepted work is delivered in-house through Hampstead Renovations or Hampstead Maintenance — not a marketplace of third-party bidders. Job-specific competence and insurance are confirmed for the accepted scope.

How is payment handled after contact?

There is no fee to get in touch. Smaller completed jobs are paid by bank transfer after completion; larger works use the deposit and final terms in the accepted written quote. We do not invent marketplace bidding or a fixed rate card from a phone call alone.

What should I prepare before contacting you?

Full postcode, a short description of the work, photographs of the affected fabric when helpful, and any freeholder or conservation documents you already hold. That package speeds triage without inventing a quote from incomplete information.

Related: how it works · pricing policy · emergency triage