Higher standards. Better results.
All work is carried out by our in-house team. We hold the qualifications each trade requires, carry full insurance, and guarantee our work for 12 months.
Our quality standards
Trade-specific qualifications held in-house
Our team holds trade-specific accreditations directly — Gas Safe registration, NICEIC or NAPIT Part P certification, FENSA for windows, FMB membership for builders. We verify with the issuing body.
Full insurance on every job
We carry a minimum of £2 million public liability insurance on all work. For larger projects we hold professional indemnity insurance as well. You are fully covered.
Proven track record since 2009
Our team has been delivering quality work across NW London since 2009. We maintain high standards through ongoing training, quality reviews after every job, and client feedback.
Employed, not subcontracted
Every specialist on our team is directly employed — not a subcontractor or gig worker. This means accountability, consistency, and someone who knows your property over time.
12-month workmanship guarantee
All work carries a 12-month workmanship guarantee. If something is not right, we come back and fix it. We follow up after every job and take quality issues seriously.
Accreditations we hold
Gas Safe Register
Mandatory for any gas work — boilers, cookers, heating.
Gas engineers, heating engineers
NICEIC / NAPIT
Part P certification for notifiable electrical work.
Electricians
FENSA
Competent persons scheme for window and door installation.
Window and door installers
FMB
Federation of Master Builders — building trade body.
Builders, extension specialists
CHAS / SafeContractor
Health and safety accreditation.
All trades
TrustMark
Government-endorsed quality scheme.
All trades
RIBA / ARB
Royal Institute of British Architects / Architects Registration Board.
Architects
RICS
Royal Institution of Chartered Surveyors.
Surveyors, party wall surveyors
How our standards compare
| Check | Hampstead On Demand | National directory | Word of mouth |
|---|---|---|---|
| Qualifications verified with issuing body | ✓ Yes | Sometimes | ✗ No |
| Insurance confirmed current | ✓ Yes | Sometimes | ✗ No |
| In-house team (not subcontractors) | ✓ Yes | ✗ No | Maybe |
| Post-job quality follow-up | ✓ Yes | ✗ No | ✗ No |
| 12-month workmanship guarantee | ✓ Yes | Rarely | ✗ No |
| Single point of accountability | ✓ Yes | ✗ No | ✗ No |
| Local to NW London only | ✓ Yes | ✗ No | Maybe |
Our standards apply to every job
Submit your request and receive a quote from our qualified, insured team.
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